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Complaints Procedure

If you as a client or a prospective client of Sasa Markets (a trading name of Sasa Capital JSC) have raised a question or an issue with Sasa Markets, for instance with your account manager or another employee of Sasa Markets, without receiving a satisfactory answer, you may file a complaint with Sasa Markets.

If our responses do not resolve the matter to your satisfaction, you may file a formal complaint via the online form. Please fill, sign and email to

Or click here here and send the completed form via e-mail to

If you are not satisfied with the response to your complaint, you may file a complaint directly with the Montenegrin Capital Markets Authority: